![]() Setting this parameter won't overwrite character sets that are already specified in the outgoing mail. ![]() MIME character set: The character set that you specify will only be used for MIME messages that don't have their own character set specified. For remote domains in your organization, you have the following configuration options for message encoding. When you configure message encoding options for a remote domain, the specific settings are applied for all messages sent to that domain. Order of precedence for message encoding optionsįor more information Message encoding options for messages sent to remote domains Message encoding options available in Outlook Web App Message encoding options available in Outlook Message encoding options for mail users and mail contacts Message encoding options for messages sent to remote domains You can specify message encoding options in the following locations: I’m also 99% sure the user didn’t change this himself, since the aggravation it was causing him far outweighed the value of doing it to wind me up.The message encoding options that are available in Exchange specify message characteristics, such as MIME and non-MIME character sets, binary encoding, and attachment formats. ![]() Setting it back to Automatic immediately solved the problem.īizarrely, even though the Font color was set to white (as shown in the above screenshot), you can see that this was not reflected in the preview on either the Font dialog or the preceding Signatures and Stationery dialog. ![]() The font colour should normally be set to Automatic, and in our case it was inexplicably set to white. You find this option by going to File > Options > Mail > Stationery and Fonts, then clicking the Font button under Composing and reading plain text messages. ![]() Sure enough, somehow the font option for reading and composing plain text emails had been set to a white font. I quickly determined that it was only plain text emails that were affected (rather than those with HTML or Rich Text formatting), which led me to investigate the font options. He knew there was text there, because he could highlight the invisible text and copy & paste it into Word. Shortly after upgrading to Outlook 2013 from Outlook 2010, one of my users complained that some of his emails were showing up with invisible text in the message body. ![]()
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